Privacy Policy
Welcome to Jakarta Pet House Pharmacy’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://pharmacy.jakartapethouse.com or use our services. By accessing our site, you consent to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, shipping and billing addresses, phone number, and payment details when placing orders or contacting us. We may also collect non-personal data including browser type, IP address, pages visited, and referral sources via cookies and analytics tools.
How We Use Your Information
We use your information to process orders, fulfill deliveries, respond to inquiries, improve our website and services, send transactional and promotional emails (with opt-out available), and comply with legal obligations. We do not sell or rent your personal data to third parties for marketing purposes.
Information Sharing and Disclosure
We share personal information only with trusted service providers necessary to operate our business (e.g., payment processors, shipping carriers, and IT support), subject to confidentiality agreements. We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and access controls to safeguard your data. While no system is 100% secure, we continually review and enhance our practices to protect your information.
Your Rights and Choices
You may access, correct, update, or request deletion of your personal data by contacting us at support@pharmacy.jakartapethouse.com. You may also unsubscribe from marketing emails using the link in each message. Please note that certain data may be retained for legal, tax, or operational requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and support functionality. You can manage cookie preferences through your browser settings. Essential cookies are required for site operation; disabling them may affect functionality.
Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
International Data Transfers
As Jakarta Pet House Pharmacy operates in Indonesia, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards, including standard contractual clauses, where required by applicable law.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our site after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@pharmacy.jakartapethouse.com. For more information about our practices, visit our About Us page or review our Terms & Conditions and Disclaimer.