Terms & Conditions
Welcome to Jakarta Pet House Pharmacy. These Terms and Conditions govern your use of our website at https://pharmacy.jakartapethouse.com and all associated services, including online purchases of pet medications, health supplies, and related products. By accessing or using our site, you agree to comply with these terms. If you disagree, please discontinue use immediately.
1. Acceptance of Terms
By registering an account, placing an order, or browsing our website, you confirm that you are at least 18 years of age and accept these Terms & Conditions, our Privacy Policy, and our Disclaimer.
2. Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access. Jakarta Pet House Pharmacy reserves the right to suspend or terminate accounts violating these terms.
3. Product Information & Availability
We strive to ensure product descriptions, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct inaccuracies, cancel orders, or refuse service without liability. Prescription medications require valid veterinary authorization; we do not dispense without proper documentation.
4. Orders, Payments & Cancellations
All orders are subject to verification and availability. Payments are processed securely via accepted methods (credit/debit cards, bank transfer). Orders may be cancelled prior to shipment; post-shipment cancellations follow our Return & Refund Policy. Shipping costs and delivery timelines are outlined at checkout.
5. Intellectual Property
All content—including text, logos, images, and software—is the property of Jakarta Pet House Pharmacy or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
6. Limitation of Liability
While we take reasonable care in providing accurate information, we do not guarantee uninterrupted, error-free, or secure operation of the site. To the fullest extent permitted by law, Jakarta Pet House Pharmacy disclaims all liability for indirect, incidental, or consequential damages arising from your use of the site or products.
7. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of Indonesia. Any disputes shall be resolved exclusively in the competent courts of Jakarta, Indonesia.
8. Changes to Terms
We may update these Terms & Conditions periodically. The latest version will always be posted at https://pharmacy.jakartapethouse.com/terms-conditions. Continued use after changes constitutes acceptance. Last updated: March 15, 2025.
9. Contact & Support
For questions about these Terms, please contact our support team at support@pharmacy.jakartapethouse.com or visit our Contact Us page. Learn more about us at About Us.